Thursday, March 12, 2015

Looking for a Manfrotto or Benro tripod locking plate knob for free?

Recently on the same shoot I lost & broke the same screw on my Benro S8 Tripod Head and Manfrotto  MVM500A Monopod. The Manfrotto part number was R1036,48 and was for the 500 head series. It's the knob on the side that will lock the tripod plate from sliding.

Turns out it wasn't all that hard to get new parts for free. I was really impressed with both companies customer service. Benro I called and someone picked up on the 2nd ring, transferred me to 'parts' who picked up immediately, took my address and said "we'll drop it in the mail - thanks". Manfrotto also gave me the part for free - but they just have a form on their website that you go thru. Still had someone get back within two days saying it's shipped.

For the Benro parts just call here: 914 347 3300

For the Manfrotto parts go here: http://www.manfrotto.us/contact-us

If you are looking for more Manfrotto parts I did find this website which has a lot: https://www.manfrottospares.com

Are any of you having trouble finding a Benro tripod part? Or having any trouble finding a Manfrotto tripod part?